Shipping policy

Shipping Policy

Last updated: February 9, 2026

This Shipping Policy applies to all orders placed through Behram Agha Studios and Emotional Damage. Orders may be fulfilled either through third-party partners (including Printful) or directly from our studio.

Order Processing

Most of our products are made to order. This means production begins only after your order is placed.

Processing times:

  • Printful-fulfilled items: typically 2–7 business days for production
  • In-house shipped items: typically 1–5 business days for handling

Processing times do not include shipping transit time.

Shipping Methods & Delivery Times

Shipping times vary based on destination, carrier, and fulfillment method. Estimated delivery times are provided at checkout when available.

Printful Fulfillment

  • Shipping carriers are selected automatically based on destination
  • Typical delivery times range from 3–10 business days after production
  • International orders may take longer due to customs processing

In-House Studio Shipping

  • Shipped directly from our studio using major carriers
  • Tracking information is provided when available
  • Delivery times vary by location and service selected

Shipping Rates

Shipping costs are calculated at checkout based on:

  • Product type and size
  • Fulfillment method
  • Shipping destination
  • Selected shipping speed

Shipping fees are non-refundable unless an error was made on our part.

Tracking Information

Once your order ships, you will receive a confirmation email with tracking information (when available).

Please allow up to 48 hours for tracking details to update after shipment.

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address.

We are not responsible for orders that are:

  • Delayed due to incorrect or incomplete addresses
  • Returned to sender by the carrier
  • Delivered to an incorrect address provided at checkout

Re-shipping fees may apply if an order must be sent again due to address errors.

International Shipping

International orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer and are not included in the product or shipping price.

Customs processing times vary by country and are outside of our control.

Lost, Delayed, or Damaged Shipments

If your order arrives damaged or appears lost in transit, please contact us within 7 days of the delivery date with your order number and photos (if applicable).

We will work with the carrier or fulfillment partner to help resolve the issue in accordance with our Return & Refund Policy.

Contact Us

If you have questions about shipping or need help with an order, please contact us:

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